Mahindra has always been a customer-centric company. We value your feedback and strive to address your concerns with speed and empathy and in a fair and transparent manner
You can send your feedback through telephone or email or thru the Queries & Feedback section of this website or through a feedback form available at all our dealer showrooms and workshops. You can also visit our With You Hamesha website & give your feedback in Get In touch > Queries and Feedback section
M&M has 18 regional offices (Delhi, Lucknow, Jaipur, Chandigarh, Noida, Karnal, Mumbai, Bhopal, Ahmedabad, Pune, Kolkata, Patna, Bhubaneswar, Guwahati, Chennai, Hyderabad, Bangalore and Cochin). Each of these offices have Customer Care Managers who are responsible for specific dealerships. You can contact these offices (the contact details are provided in owner's handbook supplied with your vehicle) and give them your feedbackM&M has 18 regional offices (Delhi, Lucknow, Jaipur, Chandigarh, Noida, Karnal, Mumbai, Bhopal, Ahmedabad, Pune, Kolkata, Patna, Bhubaneswar, Guwahati, Chennai, Hyderabad, Bangalore and Cochin). Each of these offices have Customer Care Managers who are responsible for specific dealerships. You can contact these offices (the contact details are provided in owner's handbook supplied with your vehicle) and give them your feedback
We have 18 RCCMs (Regional Customer Care Managers) who are in charge for their respective states. The RCCM for your region will contact you back if you mention this desire to any individual you are talking to at M&M. You can also send a mail to firstname.lastname@example.org making a request that you want to talk to the RCCM. Rest assured you will be contacted back.
Our Customer Care Team shall endeavour to reply to your feedback within 1 working day
You can send your communication to Vice President- Customer Care, Mr. Sanjoy Gupta on email@example.com. He will strive to respond back to you within 6 hours during working days and when he is in office. A copy of this mail communication should also be marked to firstname.lastname@example.org
The top most office in Automotive Division of Automotive & Farm Equipment Sector is that of Sector President. He can be reached on AFS.PRESIDENT@MAHINDRA.COM
We will be glad to know your feedback regarding any of our products. You can address the communication to: The Brand Manager and mail it to email@example.com or fax it to 022 28468523.
Please call our 24 x 7 WITH YOU HAMESHA toll free number 1800 209 6006 and tell them your request
For all vehicles the ex-showroom prices as applicable for the particular city are declared in advance by Mahindra & Mahindra. This information is available on our website. For spare parts, Mahindra & Mahindra declares the respective MRPs (Maximum Retail Prices). Labour charges for services rendered are based on hourly flat-rate as per A, B, C classified cities. These have been pre-defined by M&M and each job is charged by the standard number of hours that is necessary for the job. (The calculation will be done on the basis of hours required for job multiplied by flat rate for the city. For example: If you're in City A, where the hourly rate is Rs. 375. a two and half hour job would be charged at Rs. 375 x 2.5 hours = Rs 937.50)
For further enquiries and information you can reach us at :
Mahindra & Mahindra Ltd.,
Automotive Division, AFS,
Mahindra Tower, 3rd Floor,
Akurli Road, Kandivali (East),
Mumbai - 400101
Tel :022-28849588 / 022-28468525
Fax :022-28468523Helpline number : 1800 209 6006 (Toll Free)"
Email : firstname.lastname@example.org